Frequently Asked Questions
What makes Sunshine Fire Toys unique?
Sunshine Fire Toys uses the highest quality parts and materials. We hand stitch every wick, which means no hardware burns. It also means that every prop gets the close inspection, care, and love it deserves.
How do I track my package?
After your package ships you will receive a second email stating that the order has been fulfilled. A tracking number will be included with this notification.
How long does it take to ship?
We do our best to get most orders in the mail within 48 hours. Some props are custom sized and take a bit more time. Generally you should receive your shipment within a week, provided you are within the United States.
HOW DO I RETURN A PRODUCT?
If you would like to make a return please send us an email. We accept returns on all unburned and "unused" products showing no signs of wear, returned within 14 days of purchase. You are responsible for return shipping. Custom props are non refundable.
What fuel should I buy, and where can I get it?
The standard fuel for US fire spinners is Coleman's Camp Fuel, which can be found in the camping section of most hardware stores, Wal-Mart, Meijer, Dicks, etc. Look for 1 gallon tin cans, with either red and silver, or red and green labeling.
Some people prefer other types of fuel, for more info on fuel click HERE.